Coastal HSA Privacy Policy

As a Canadian company, we are committed to protecting the privacy and security of our clients’ personal information. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), which sets out rules for how private sector organizations must handle personal information in the course of commercial activities. This privacy policy outlines the purpose for which we collect, use, and disclose personal information, as well as our practices for safeguarding this information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Collection of Personal Information:

We collect personal information such as name, date of birth, position, email address, address, banking information, dependents’ name and date of birth, healthcare receipts, doctor’s notes, and/or prescriptions. We collect this information to adjudicate health claims and provide our clients with a non-taxable benefit and business clients with a deductible business expense.

Use of Personal Information:

We use the personal information collected to process health claims. We do not use this information for any other purpose without the express consent of the client, except as required by law.

Disclosure of Personal Information:

Coastal HSA and its contractors can view this information. We do not share or disclose any personal information collected to any other third party, except as required by law.

Safeguarding Personal Information:

We take reasonable precautions to safeguard personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. All data is encrypted. We ensure that all our employees and contractors are aware of their responsibilities for maintaining the confidentiality and security of personal information. We also conduct regular reviews of our privacy practices to ensure that they remain up-to-date and effective.

Access to Personal Information:

Clients may request access to their personal information collected by Coastal HSA. We will provide this information within a reasonable time frame, and any inaccuracies will be corrected upon request.

Contact Information:

For any inquiries or concerns regarding our privacy policy or the collection, use, or disclosure of personal information, please contact us at:

Coastal HSA

1055 Hillside Ave, Victoria, BC V8T 2A4

Email: support@coastalhsa.ca

Changes to Privacy Policy:

We reserve the right to modify this privacy policy at any time without notice. Any changes will be posted on our website and will be effective immediately upon posting.